1. Open Google Chrome From the upper right corner, click the icon with three dots and then select Settings.
  2. From the settings menu on the left select Privacy and Security. 
  3. Click Delete Browsing History. Un-check the Preserve Favorites website data box.
  4. Next click Advanced and change the Time Range from last hour to All Time. 
  5. Make sure Cookies and other site data and Cached images and files are checked. (Important: to uncheck Passwords, Autofill, etc for anything you don't want removed. 
  6. Next click the Delete data button. Finally exit completely and then relaunch Google Chrome.